Return & Exchange Policy

Thank you for shopping at ​Glitter Golf & Athletic Apparel!

Not entirely satisfied with your purchase? We're here to help! 

If you are not fully satisfied with the item(s) you have received, you may return the item(s) to us within 7 days of receipt, provided they are in original condition with tags intact. Once items are returned you will be entitled to store credit or refund. We are not able to accept items that appear to have been worn, washed, have a strong scent, are not in original condition, or have had tags removed.

Every aspect of the garment must be free from signs of wear and odor.  ​

We can offer a store credit (excluding the cost of delivery) or refund. We request that you return the item(s) unused and with the tags intact to us. Please ensure all return packages are sent with a trackable, insured service that provides you with proof of postage, as we cannot take responsibility for items damaged or lost in transit. We ask that you provide us with the tracking details so that we can track and process your return in a timely manner. Please allow up to 10 days from the time we receive your return for it to be processed.

Where items are returned to us outside of this time period we reserve the right to return the item to you.

Cancellations

      We understand that you may change your mind about something you have bought online. You have the right to cancel within 24 hours of placing your order if you simply change your mind. Where items are returned to us outside of this time period, we reserve the right to return the item to you. 

Undelivered Items

      If items are undeliverable to you by the courier/postal services these orders will be held for a defined period of time for you to collect. If uncollected items exceed this limit, they will be returned to us as the sender. All items will be automatically refunded and returned to stock. You will be notified via email of the refund once processed.

Return Instructions

Per our store policy, you have 7 days to return your item(s) upon receipt (delivery date). If you have exceeded 7 days you, unfortunately, will not be eligible to return or exchange the item(s).​

If you meet the return window criteria please follow the instructions below:

To start your return, you may return the item to the return address on the packing slip or package label! The buyer is responsible for return shipping. Please include your packing slip and/or name and order number to ensure we have received the correct return. Upon receipt, we will process your return! You will receive a store credit code or refund in the amount paid for the item via email. We ask that you send and include a tracking number with your package so that we may process your return promptly.

Please allow up to 10 business days from the time we receive your return for it to be processed.

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Exchange Instructions

Per our store policy, you have 7 days to return your item(s) upon receipt (delivery date). If you have exceeded 7 days you, unfortunately, will not be eligible to return or exchange the item(s).

If you meet the return window criteria please follow the instructions below:

To start your exchange you may return the item to the return address on your package label or packing slip! 

Upon receipt, we will process your return! Please let us know which item and size you are requesting via email, glittergolf1@gmail.com. You will receive a new shipping confirmation email once the new item(s) ship, if available. If the requested item is not available a store credit will be issued in the amount paid. We ask that you send and include a tracking number with your package via email so that we may process your exchange in a timely manner.

Please allow up to 10 business days from the time we receive your exchange for it to be processed.​

If you have any additional questions or concerns please let us know via email and we will respond within 24-48 hours, during normal business hours!